Cookie Policy

This notice talks about the cookies and similar tracking technologies that we use across the websites we operate and all the services we provide to you.

What cookies/tracking technologies do we use?

A cookie is a small text file that’s placed on your computer or mobile device when you visit one of our websites. Some are persistent cookies (cookies that remain on your hard drive for an extended period of time) and some are session ID cookies (cookies that expire when you close your browser).

We also use other tracking technologies like tracking pixels (for example Facebook pixel). These are small graphics files that contain a unique identifier that enable us to recognise when someone has visited our websites or opened an email that we have sent them.

Why do we use cookies/tracking technologies?

Cookies help us keep you logged in to our service, target advertisements, analyse site usage of our site and improve user experience.

Some cookies are third party cookies (such as Google and Facebook cookies) which help us deliver targeted advertising. They enable us to use advertising networks to manage our advertising on other websites. Other third party cookies allow us to use site analytics and improve user experience.

The Following Cookies are Used in the Site:

Below is a list of cookies that we use on our websites and services. The types of cookies we use are always changing. Check back regularly to make sure you stay up to date. If you think we’ve missed a cookie, please let us know.

Essential Cookies

Datamolino – these are technical cookies necessary to run the app.datamolino.com site and keep track of your session

Google Tag Manager – this controls some scripts that we deploy to the site. Disabling GTM may break the site for you.

Advertising

DoubleClick by Google – to help manage our digital marketing activities
Google AdWords Conversion –to see if our ad campaigns are effective
Facebook Custom Audience – to provide relevant advertisements
Facebook Connect – social media
Google Dynamic Remarketing – to provide relevant advertisements
Google AdWords User Lists – to provide relevant advertisements

Customer Interaction

Intercom – to provide you with helpful customer support chat

Analytics

Google Analytics – to analyse the use of our site and improve it
Hotjar – to see how users interact with our marketing site
Mixpanel – to analyse user actions on our site and services that we provide
Segment – to provide deeper usage analytics of our site and services that we provide
IP Mappers – to provide you with our contact information relevant to your geolocation
GA Audiences – to analyse traffic to our site
NewRelic – to monitor technical performance of our site and services
AppSignal – to monitor technical performance of our site and services
Advocately – to ask you about how satisfied you are with our service

How can you control cookies?

You can set your browser to „Do Not Track“ this indicates that you do not want to be tracked. We respect this user setting where possible. (The following services respect the Do Not Track browser setting: Hotjar)

You can also use plugins such as Ghostery to control which trackers are allowed in your browser. Please not that some cookies are necessary for us to run the service and blocking all cookies from Datamolino may break the site.

Mixpanel – you can opt out of tracking here: https://mixpanel.com/optout/ Please note, that we will not be able to provide you with customer support in some cases if you opted out of tracking.

To opt-out of Google Analytics, you can use official Google Add-on https://tools.google.com/dlpage/gaoptout

Most advertising networks also offer you the option to opt out of targeted advertising. For more info, visit https://www.aboutads.info/choices/ or https://www.youronlinechoices.com

You can manage your cookie settings by following your browser’s instructions. Here are some links that might be of assistance: